
Communicate Powerfully to
Get What You Want
By Caterina Rando, MA, MCC
The most important skill a you can develop is the ability to consistently
communicate powerfully. When you are confident about your communication,
you can easily ask for the business, a raise, even a date.
Use these Powerful Communication Commandments and your communication
will be more effective, create a receptive ear on the part of your
listener, and get the results you want.
Powerful Communication Commandments
1. Everything you say to yourself either
serves you or sabotages you. Do you tell yourself you can
do it, do you tell yourself you deserve it or do you tell yourself
something different, something less supportive? Turn those thoughts
around and replace them with positive self talk.
2. Know Your desired outcome. Before
you make a phone call or go to a business meeting decide on your
desired outcome. Then focus on how to make it easy for the other
party to give it to you.
3. Eliminate unnecessary Speech Fillers
from your communication. Fillers are words and phrases such as "umm,
well, it is sort-a like, its kind-a like." These take away
from the message you want to convey and instead convey a less effective
message.
4. Use the Powerful Pause. Do not
be afraid to have a moment of silence between sentences. A pause,
prefacing a response to a question holds the attention of the listener.
5. Do not invalidate your own communication.
When you use the word "but" it invalidates whatever thought
proceeded it. Replace it with "and."
6. PrePlan your Points to Make. Plan
ahead of time the points you want to make. Thinking out loud with
your mouth running is counter productive.
7. Always Ask. Do not wait for someone
to make you an offer you cannot refuse. Ask for what you want every
time whether it is a raise, a resource or recognition. Do not take
"no" for an answer. Remember no does not mean no, it means
negotiate.
8. Say What You Want to Say. As women
we often hesitate to speak, wondering if what we have to say will
be well-received. We edit ourselves instead of speaking up. Do not
withhold a question, a comment or a compliment.
9. Position Yourself Powerfully. Be
aware of your posture when you speak. Slouching, tilting your head
and crossing your arms or legs diminishes the message. Stand up
straight, shoulders down, feet firmly planted and knees unlocked.
10. Project Your Presence. Your voice
is the herald that carries your message. Speak from your diaphragm
not your throat. Keep the sound in the low to medium range. This
projects authority. Speak loudly enough to be easily heard. Breathe
deeply and often.
The key to success for women in business is getting your point
across powerfully and professionally. Utilized these strategies
to get you the results you want.
Remember, keeping your mouth shut is beneficial only when riding
a bicycle or standing under the porch light in the summertime.
Caterina Rando, MA, MCC, is author of "Learn
to Power Think," a keynote speaker, success coach and trainer. She helps
people invigorate their professional and personal lives and create the results
they want. To find out about her book and other resources, visit www.caterinar.com.
Caterina can be reached at 415-668-4535 or by email at cpr@caterinar.com
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